Product Evaluation (Existing Product) Survey Questions

You put together up to 6 questions you want to ask a targeted group of industry participants. The questions may include one open-ended question. Below are some sample questions:

1.  How long have you owned or used any brand of [PRODUCT CATEGORY]?

2.  Please list all the brands of [PRODUCT CATEGORY] you have ever owned or used.

3.  When shopping for the product you currently own, did you consider different brands or just [BRAND].

4.  When shopping for the [GENERIC PRODUCT] you now own, how important were the following features?

  • Cost
  • Size
  • Design
  • Convenience
  • Quality
  • Functionality
  • Durability
  • Availability
  • Where sold
  • [OTHER PRODUCT FEATURE]

5.  Was/were there any other feature(s) that was/were important in your purchase decision?

6.  What was the single most important feature to you when shopping for the product?

  • Cost
  • Size
  • Design
  • Convenience
  • Quality
  • Functionality
  • Durability
  • Availability
  • Where sold
  • [ENTER OTHER PRODUCT FEATURE]
  • Other, please enter other important feature

7.  Please rate [BRAND PRODUCT] on these same features.

  • Cost
  • Size
  • Design
  • Convenience
  • Quality
  • Functionality
  • Durability
  • Availability
  • Where sold
  • [ENTER OTHER PRODUCT FEATURE]
  • Other, please enter other important feature

8. Considering all you know about [COMPETITOR'S PRODUCT], please rate it on these same features.

  • Cost
  • Size
  • Design
  • Convenience
  • Quality
  • Functionality
  • Durability
  • Availability
  • Where sold
  • [ENTER OTHER PRODUCT FEATURE]

9.  How often do you use your [BRAND PRODUCT]?

10.  Rate your SATISFACTION with the performance of your [BRAND PRODUCT].

11.  Rate your overall SATISFACTION with your [BRAND PRODUCT].

12.  If you could make one change to [BRAND PRODUCT] what would it be?

13.  Would you recommend [BRAND PRODUCT] to a friend looking for a [GENERIC PRODUCT]?